No doubt, Salesforce has established itself as one of the most powerful enterprise CRMS in the market, and its large CRM market size is a testament to its effectiveness. It provides sales teams of all sizes with everything they need to interact with prospects, communicate internally, and manage deals from the first contact until the conversion.
Sales forecasting and pipeline management, intelligent workflows that reduce manual data entry, and detailed contact data from social media platforms such as Facebook, Twitter, and LinkedIn are just a few of the features Salesforce offers.
If you’re looking for an enterprise CRM that can be customized to suit any use case, Salesforce is the way to go. However, with so many options available in the Salesforce ecosystem, choosing the right app or module for your organization’s needs can be a bit overwhelming. That’s where Salesforce steps in.
Let’s look through the process of Salesforce implementation, from your first consultation with an implementation partner to the ongoing support they provide. It will allow you to budget appropriately, choose a partner that offers the best value for your money, and reduce implementation costs without sacrificing the quality of support you receive.
The Salesforce products and services range from Sales Cloud Essentials, Sales Cloud Professional, Sales Cloud Enterprise, and Sales Cloud Unlimited.
Average Cost of Salesforce Implementation
The cost of a Salesforce implementation can range from $5,000 to more than $100,000 depending on several factors such as the caliber of the Salesforce implementation agency, the volume of data you’re migrating, the technical complexity of your Salesforce build, the level of customization and third-party solutions you want to integrate with.
The cost of implementation can be high, partnering with an implementation partner still provides more value for money compared to hiring a team of Salesforce administrators.
Distribution of Costs for Salesforce Implementation
If you are planning to invest in Salesforce for your business but unsure of how much it would cost to hire an implementation partner then don’t worry because we have conducted a comprehensive analysis of the costs involved for on-boarding an implementation partner based on your customized needs and budget.
Migrating Your Data
Data migration is another critical aspect to consider if you’re moving to Salesforce from another CRM platform. An implementation partner can help you clean up and structure your data, match it with Salesforce fields, and export it, minimizing downtime.
Integration and Customizations
Customization and integrations are essential to maximizing your Salesforce investment. With an ecosystem of third-party applications, the possibilities are endless.
Whether you want to build a custom application or integrate with Google Sheets, a skilled Salesforce developer could cost you anywhere from $20 to $200 per hour.
Implementation and Consulting
If you don’t want to spend months learning Salesforce on your own then an implementation partner is the right choice for you. Implementation consulting can help you launch your Salesforce build in a manner that meets your entire organization’s needs. You can choose to partner with full-service Salesforce agencies or small-scale consultants that charge up to 40% less. The fee can be somewhere between $80 to $150.
Training Your Team
User training is crucial to ensure that your sales team can manage sales processes with little friction. You can invest in a training program so your sales team knows how Salesforce works and how to use the platform for managing sales efficiently.
Post-launch Support
It’s necessary to maintain your Sales Forces deployment, fix issues, and provide ongoing guidance and support to your sales team. You can either build a team of in-house Salesforce developers or contract third-party partners. You can enhance your productivity by equipping your team with on-demand training programs.
Prices for Salesforce Products and Services
Salesforce Sales Cloud provides various pricing tiers with different levels of functionality to suit different budgets. To estimate the cost of implementing Salesforce Sales Cloud, it is crucial to consider licensing fees, which vary depending on the number of potential users in your organization.
The Sales Cloud Essentials plan costs $25 per user per month and is a perfect choice for teams who need a basic CRM to track leads, manage contacts, and follow a step-by-step sales process.
For more comprehensive features, the Sales Cloud Professional plan costs $75 per user per month and is an excellent choice for small to medium-sized teams. It offers account, lead, contact, and opportunity management, along with integrations with Gmail and Outlook.
Sales Cloud Enterprise plan costs $150 per user per month and offers workflow automation features that significantly reduce manual work throughout your sales process.
Lastly, Sales Cloud Ultimate plan costs $300 per user per month and provides access to Salesforce’s Web Services API, integrations with Google’s ecosystem, and advanced reporting to help you monitor conversations, deals, messages, and files all in one dashboard.
If you’re considering deploying Salesforce across your organization, it’s essential to start with a game plan. This plan should help you identify your needs, determine which Salesforce solutions are suitable, and guide you in deploying and using the platform quickly.
Planning
Before investing in Salesforce, create a strategic plan that outlines your organization’s needs and goals. This plan will help you determine which Salesforce solutions are suitable, how to deploy the platform, and how to train your team.
Working with an implementation partner
A Salesforce implementation partner can help you choose the right solution and guide you through the deployment process. They’ll also provide valuable insights into how Salesforce fits into your sales operations and help you train your team.
Creating a budget
Determine your budget based on the number of licenses you need, the Salesforce plan you’re investing in, and the cost of implementation services and training. Having a budget in mind will help you focus on essential features that provide a justifiable return on investment.
Using guided adoption
Onboarding your team to Salesforce can take time, but you can shorten the learning curve with a CRM adoption strategy. This strategy should help your team get the most out of the platform and avoid unnecessary expenses.
